Privacy Policy
At LANOOR, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or place an order through our online store.
By using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
When you browse our website or place an order, we may collect the following information:
Personal Information:
- Full name
- Email address
- Phone number
- Billing address
- Shipping address
- Order details
- Payment-related information necessary to complete transactions
Technical Information:
- IP address
- Browser type
- Device information
- Website usage data
- Cookies and similar technologies
2. How We Use Your Information
We use your information for purposes including:
- processing and fulfilling your orders;
- arranging shipping and delivery;
- communicating with you regarding your order or inquiries;
- providing customer support;
- improving our website, products, and services;
- preventing fraud, misuse, or unauthorized transactions;
- complying with legal or regulatory obligations.
3. Payment Information
Payments made through our website are processed using secure payment methods. We do not store full payment card details on our servers unless required for transaction processing and handled securely through authorized payment systems.
4. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties.
However, we may share your information with trusted third-party service providers only when necessary to operate our business, including:
- payment gateways and payment processors;
- shipping and logistics providers such as DHL;
- technical service providers, hosting providers, or website maintenance partners;
- legal or regulatory authorities if required by law.
5. International Shipping and Data Use
Since LANOOR ships internationally, some of your personal information may be used for shipping, customs documentation, or delivery coordination with shipping carriers and service providers outside your country of residence.
6. Cookies
Our website may use cookies and similar technologies to improve user experience, remember preferences, analyze traffic, and support website functionality.
You may choose to disable cookies through your browser settings; however, some website features may not function properly if cookies are disabled.
7. Data Security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, alteration, or disclosure.
While we strive to use commercially acceptable means to protect your data, no online transmission or storage system can be guaranteed to be 100% secure.
8. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, including order fulfillment, customer support, legal compliance, accounting, and fraud prevention.
9. Your Rights
Depending on your location and applicable laws, you may have the right to:
- request access to your personal information;
- request correction of inaccurate data;
- request deletion of your personal information where legally applicable;
- object to certain processing activities;
- contact us regarding how your information is handled.
To submit any privacy-related request, please contact us at info@lanoor.vip.
10. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or policies of external websites.
11. Changes to This Privacy Policy
LANOOR reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page and become effective immediately upon publication unless otherwise stated.
12. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at:
Email: info@lanoor.vip